Privacy Policy

This Privacy Policy (the "Policy") explains how Autowash, LLC ("We" or "Us") collects, stores, uses, and discloses personal information ("Information") from our customers and end users (collectively "You") in connection with the iOS and Android mobile apps we develop ("Mobile Apps" or "Enterprise Service") as well as the website and Administrative Web Portal located at www.autowashco.com (the "Site").

Please read and make sure You understand this Policy. We may modify this Policy in the future, so please check back regularly for updates. We reserve the right to make revisions at any time and the revisions will be effective upon our posting updates to this website. If You access a Mobile App developed by Us or the Site after a revision is posted, Your use will constitute acceptance of the revision.

Information Collected
This Policy applies to Information We collect from You, but does not apply to any services or products offered by third parties and made available to You through our Mobile Apps and the Site. We obtain Information in the following forms: (i) Information provided by You as part of registration (ii) Information that is obtained from Your use of the Mobile Apps and Site.

(i) Information provided by You: You may be required to register in order to access certain features of the Mobile Apps and Site. To become a registered user, You will be asked to create a personal account, which may include Your name, login name and password, email address, phone number, and payment information. No sensitive payment information is stored, processed, or transmitted by Us; rather, a third-party payment processor (e.g. Stripe) handles these responsibilities, enabling us to fall under the SAQ Category "A" for PCI compliance. Additionally, you are able to input content into a Mobile App that you create and/or manage through the Site. Any information included in such content is submitted by You to the Site.

(ii) Information from Your Use of the Mobile Apps and Site: We may automatically collect certain Information from Your use of the Mobile Apps and Site, such as usage data, preferences, or any other data that includes Information concerning how You use the Mobile Apps and Site. In particular, We may collect the following types of Information:

 

  • Your mobile phone and browser type, language, plug-ins, Internet domain and operating system; Your Internet Protocol (IP) address;

  • The website(s) You visited before visiting the Site and the website(s) You visited after visiting the Site;

  • Unique identifiers, including mobile device identification numbers, that may identify the physical location of such devices;

  • Data collected through cookies and other tracking technologies; and

  • Data related to Your interactions with content on the Mobile Apps and Site, such as the type of content viewed or favorited in the Mobile Apps and Site.


Use of Collected Information
We use Information collected from your use of the Mobile Apps and Site specifically to: (i) analyze, operate and improve the Mobile Apps and Site and services offered thereon; (ii) customize the content You see when You use the Mobile App; (iii) customize the content on the Site; (iv) enforce this Agreement; (v) conduct market analysis, traffic flow analysis and related reporting to third parties; and (vi) for any other purposes disclosed to You at the time We collect Your Information.

We may share certain Information with third party vendors who supply software applications, web hosting and other technologies for the Mobile Apps and Site. We will only provide these third parties with access to Information that is reasonably necessary to perform their work or comply with the law. Those third parties will never use such Information for any other purpose except to provide services in connection with the Mobile Apps and/or Site.

We will not share or sell any of Your Information to any third party except as otherwise stated in this Policy and in the following circumstances: (a) in response to subpoenas, court orders or legal process, to the extent permitted and as restricted by law; (b) when disclosure is required to maintain the security and integrity of the Mobile App and Site, or to protect any user's security or the security of other persons, consistent with applicable laws; (c) when disclosure is directed or consented to by the user who has input the Information; (d) in the event that We go through a business transition, such as a merger, divestiture, acquisition, liquidation or sale of all or a portion of its assets, Your Information will, in most instances, be part of the assets transferred; or (e) in limited circumstances, We may disclose Your email address in order to comply with laws and regulations, including the Controlling the Assault of Non-Solicited Pornography and Marketing Act (CAN-SPAM Act of 2003).

Please note that We may retain certain Information after Your account has been terminated. We reserve the right to use Your Information in any aggregated data collection after You have terminated Your Account, however, We will ensure that the use of such Information will not identify You personally.

Security of Information Collected
Information provided by You is protected by the login and password You create when registering to use the Mobile Apps or Site. Please understand that You can help prevent the unauthorized disclosure of Information by choosing and protecting Your password appropriately. You can also help prevent unauthorized disclosure by not sharing your password and preventing others from using Your computer or mobile device.

We use commercially reasonable procedures to protect all collected Information. Please understand that no security system is perfect and, as such, We do not guarantee the security of the Mobile Apps or Site, or that Your Information won't be intercepted while being transmitted to Us. If We learn of a security systems breach, then We may either post a notice, or attempt to notify You by email and will take reasonable steps to remedy the breach.

Although the Mobile Apps and Site may contain links to third party applications or websites, We are not responsible for the privacy policies and/or practices on those third party applications or websites. Where We have linked to a third party application or website You should read the privacy policy stated on that third party application or website.

Questions
If You have any questions concerning this Policy or the Mobile Apps and Site, please contact Us at support@autowashco.com.

Last Updated February 1, 2021