Terms & Conditions
As an Autowash App member, you understand that your credit card will automatically charge each month until the Membership is cancelled or terminated. No prior notification of such charges will be provided unless the date or amount changes, in which case Autowash will provide at least 30 days’ notice prior to payment being collected, however, if Autowash increases the monthly charge by 10% or less, you waive any written notice of such increase to the amount of the recurring monthly charge.
The Autowash Pay-Per-Wallet does not apply to membership accounts. Amounts loaded to the wallet feature cannot be applied to monthly membership amounts. Amounts loaded to the wallet by users is typically non-refundable (for example if the wallet is used for a wash purchase, we are not able to refund any wallet amount).
The Autowash Pay-Per-Wash feature is not part of the membership and purchases using this feature are not refundable for membership or reimbursement. Users that use the Pay-Per-Wash feature acknowledge that they are choosing to purchase additional wash codes beyond the 1 wash per day limit of the membership and will be charged for each wash they purchase using the Wallet balance first, then the card on file, in that order.
Discounts and coupons for memberships are always applied in the second (2nd) month. The initial subscription amount for the first month will always be full price. No refunds or credits will be provided for first month discounts or coupons. Additional member benefits and offers, including free offers, are subject to availability and continued membership good standing. Some offers may require term commitments within the membership.
Cancellations must be received at least seven (7) days prior to the next billing date; otherwise you may be charged for that month and the cancellation will not be effective until the following billing date. No refunds or credits will be given for partial periods. To cancel your membership call (303) 927-9061 or visit www.autowashco.com/cancel. Autowash will not issue refunds in any situation.
The membership app is per user and a user’s mobile device. Sharing login information across multiple devices is prohibited, no more than 1 device per user are permitted. App membership may not be used for Fleet services without express permission from Autowash.
Users with a ‘false’ email, alternate email, or misspelled email combined with use of the benefits of the membership, agree to all the terms and conditions of the app whether received or not. You have declined your opportunity to receive receipts and you agree to hold Autowash harmless for any act connected to the use of the app or Autowash facilities.
Autowash is not responsible for duplicate accounts created by users. No refunds will be given for charges resulting from multiple accounts with different email addresses. Any overpayments on a single email account will be credited to that account as a paid-in-advance credit and will not be refunded.
Taxis, limos, app-based transportation services (including but not limited to Uber and Lyft) and other professional transportation vehicles may be limited; Autowash may terminate a Membership upon an excessive sharing violation of these terms and conditions. Usage of more than 10 washes in a month is prohibited for Ride Share and other business services. This membership is not to be used by businesses; businesses should use the FLEET system only.
Autowash reserves the right to charge an environmental water fee during drought conditions if a user chooses to wash more than 10 times in a month during drought conditions. If a user uses the wash 11 or more times for car washing (by pulling 11 codes or more) in a calendar month, Autowash may charge an environmental water fee up to $20 for the month. Drought conditions are determined by the National Weather Service.
Autowash is not responsible for lack of cell phone coverage or connection limitations that may prevent use on any given day. Refunds or credits will not be provided due to poor cell phone connectivity or other personal device limitations.
The Membership cannot be combined with other offers, discounts, prepaid washes or gift cards.
Autowash reserves the right to close locations or services due to inclement weather, holidays, equipment maintenance, unforeseeable natural disasters, governmental requirements, location upgrades, or any other reason to maintain the facilities as a going concern.
Referral credits have no cash value and are not redeemable for cash. The Get Paid promotion is only available in the app. Members who join without using a referral code do not qualify to receive the promotional discount or credit.
Users are responsible for taking care to observe all caution signs and warnings at Autowash locations, including but not limited to signage regarding automobile accessories and attachments. Users will be held liable for damage caused to Autowash locations for failure to obey all signage.
Autowash is not responsible or liable for damages, real or implied, from users using the app membership to wash their vehicles beyond the amount paid for the subscription during the month of the incident in question.
Autowash is not responsible for the loss of a daily code due to equipment malfunction, user error, other customer user errors, etc. It is recommended to enter codes on machines when you are ready to use them and not before.
Autowash reserves the right to modify or cancel this program and the Membership at any time.
CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS
Autowash or its affiliated companies (“we”) may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding your Membership or our other products or services. Providing your email address and accepting these terms and conditions confirms your ability and consent to receive Communications electronically, rather than in paper form. You have the right to receive any Communication in paper form. To request a paper copy of any Communication at no charge, please write to us at 7005 E. 46th Avenue Drive B, Denver, CO 80216 attention: Autowash App, specifying the Communication you would like to receive. You may withdraw your consent to receive electronic Communications at any time, by writing to us at the address above.