Terms & Conditions

As an Autowash App member, you understand that your credit card will automatically charge each month until the Membership is canceled or terminated. No prior notification of such charges will be provided unless the date or amount changes, in which case Autowash will provide at least 30 days notice prior to payment being collected.

The Autowash Pay-Per-Wash feature is not part of the Membership and purchases using this feature are not refundable for Membership or reimbursement. Users that use the Pay-Per-Wash feature acknowledge that they are choosing to purchase additional wash codes beyond the 1 wash per day included in the membership and will be charged for each wash they purchase using the card on file.

Discounts or Coupons

No refunds or credits will be provided for any discounts or coupons.  Discounts and Coupons have no cash value. Additional member benefits and offers, including free offers, are subject to availability and continued membership good standing. Some discounts may be applicable only to new users.

Cancellations

Cancellations must be received before the renewal of the next billing date; otherwise, you may be charged for that month and the cancellation will not be effective until the following billing date. 

To cancel your membership call (303) 927-9061 or send an email to info@autowashco.com   If you are unable to reach a representative by phone, leave a voicemail with your name, membership email, and phone number so that we can process the request.  Memberships can only be canceled by speaking with a representative or sending an email and receiving the cancellation confirmation.

Email requests must be received 24 hours before the billing to guarantee the cancellation is processed in time. The fastest and easiest way to cancel is to call and speak with a representative.

Deleting or otherwise removing the app from your mobile device is NOT considered a cancellation request and refunds will not be provided for users who simply delete the app and do not follow the cancellation process above.

Refunds

Autowash may issue refunds pro-rata if the membership has not been used in the current billing period. If the membership has been used during the current billing period (by pulling 2 or more codes), refunds will not be issued. Any usage during the billing period may reduce any amount to be refunded.

Multiple Devices

The membership app is per user and a user’s 1 mobile device. Sharing login information across multiple devices is prohibited, no more than 1 device per user is permitted.  App membership may not be used for Fleet services without express permission from Autowash and must use the Fleet program within the app.

Users with a ‘false’ email, alternate email, or misspelled email combined with use of the benefits of the membership, agree to all the terms and conditions of the app whether received or not. You have declined your opportunity to receive receipts and you agree to hold Autowash harmless for any act connected to the use of the app or Autowash facilities.

Autowash is not responsible for duplicate accounts created by users.  We will do our best to discover similar emails, however No refunds will be given for charges resulting from multiple accounts with different email addresses. Any overpayments on a single email account will be credited to that account as a paid-in-advance credit and will not be refunded.

Taxis, limos, app-based transportation services (including but not limited to Uber and Lyft) and other professional transportation vehicles may be limited; Autowash may terminate a Membership upon a violation of these terms and conditions. Usage of more than 10 washes in a month is prohibited for Ride Share and other business services. This membership is not to be used by businesses to increase personal profit.

Autowash reserves the right to limit membership usage to 10 washes per month during extreme drought conditions as dictated by the state. Please respect the environment.

Autowash is not responsible for lack of cell phone coverage or connection limitations that may prevent use on any given day. Refunds or credits will not be provided due to poor cell phone connectivity or other personal device limitations.

The Membership cannot be combined with other offers, discounts, prepaid washes, or gift cards.

Autowash reserves the right to close locations due to inclement weather, holidays, equipment maintenance, unforeseeable natural disasters, governmental requirements, location upgrades, or any other reason to maintain the facilities as a going concern.

Referral credits have no cash value and are not redeemable for cash. The Referral promotion is only available in the app. Members who join without using a referral code do not qualify to receive the promotional discount or credit.

Users are responsible for taking care to observe all caution signs and warnings at Autowash locations, including but not limited to signage regarding automobile accessories and attachments. Users will be held liable for damage caused to Autowash locations for failure to obey all signage. Failure to comply with site signage will result in immediate cancellation of membership.

Autowash is not responsible or liable for damages, real or implied, from users using the app membership to wash their vehicles beyond the amount paid for the subscription during the month of the incident in question. 

Autowash is not responsible for the loss of a daily code due to unforeseen equipment malfunction, user error, other customer user errors, etc. 

Autowash reserves the right to modify or cancel this program and the Membership at any time.

 

CONSENT TO RECEIVE ELECTRONIC COMMUNICATIONS

Autowash or its affiliated companies (“we”) may need to provide you with certain communications, notices, agreements, billing statements, or disclosures in writing (“Communications”) regarding your Membership or our other products or services. Providing your email address and accepting these terms and conditions confirms your ability and consent to receive Communications electronically, rather than in paper form. You have the right to receive any Communication in paper form. To request a paper copy of any Communication at no charge, please write to us at 7005 E. 46th Avenue Drive B, Denver, CO 80216 attention: Autowash App, specifying the Communication you would like to receive. You may withdraw your consent to receive electronic Communications at any time, by writing to us at the address above.